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Delfín is a digital services agency that works as two units. Delfín Media handles marketing: strategy, content, social media, web and paid campaigns. Delfín Force handles execution: pre-trained virtual assistants, back-office operations and process automation. Most clients start with one and add the other.

Media is about getting attention and turning it into demand. Force is about handling the work behind that demand. If your problem is that nobody knows you exist, you need Media. If your problem is that your team is drowning in operations, you need Force.

A monthly scope agreed up front, not a block of hours. Typically strategy and planning, content production, social media management, and campaign management where there is paid budget. Web and app work usually runs as a defined project alongside the retainer rather than inside it.

Paid campaigns give readable data in two to four weeks. Content and organic search take longer: three to six months before the compounding shows, and closer to nine on a new domain. Anyone promising organic results in thirty days is either buying the traffic or guessing.

Yes, and that is the normal case. When there is someone doing marketing internally, the usual split is that they keep ownership of the brand and we add the execution capacity they do not have. Rebuilding a brand is a separate decision, and we say so before it becomes a proposal.

Against outcomes agreed at the start, not volume of posts. Usually qualified leads, cost per acquisition, conversion rate and organic traffic to the pages that actually sell. Reporting is monthly and puts each number next to the decision it should inform.

Yes, for defined pieces of work like a website, a rebrand rollout or a launch campaign. Ongoing marketing works better as a continuous engagement, because content and search results compound and a stop-start rhythm loses most of the gain.

Yes — across Latin America and the United States. Delfín is based in Caracas (UTC−4) and works asynchronously, which is why the operating model is built on clear written communication rather than shared office hours. US and Latin American time zones overlap with ours by several hours every working day.

Spanish and English. Client-facing work, reporting and content can be delivered in either, and several accounts run bilingual.

Monthly, with a defined scope per engagement rather than an hourly count. Scope is agreed before starting and reviewed as the work evolves. There is no long lock-in: the point is that keeping us is a decision you re-make, not one you're trapped in.

A conversation about where the business is stuck, access to the tools involved, and one person on your side who can make decisions. That's it. The discovery call is free and there's no pressure attached to it.